Privacy policy

Effective September 8, 2026. This Privacy Policy explains how LINEN LAIR LLC collects, uses, discloses, and protects personal information when you visit linenlairhome.com, communicate with us, or purchase from the store.

Information we collect

Information you provide

We may collect your name, billing and shipping address, email address, phone number, order details, account information, customer service messages, return information, reviews, survey responses, and preferences. Payment providers process payment credentials; LINEN LAIR generally receives transaction status and limited payment details rather than the full card number.

Information collected automatically

When you use the site, devices and service providers may collect IP address, browser and device information, identifiers, approximate location derived from IP, pages viewed, interactions, referring pages, checkout events, and cookie or similar technology data.

Information from other sources

We may receive information from Shopify, payment providers, fraud-prevention services, shipping carriers, analytics or advertising partners, and social platforms when you interact with a connected feature, subject to their settings and policies.

How we use information

We use personal information to operate the store; process and deliver orders; provide customer support; manage returns and refunds; authenticate users; detect fraud and security incidents; maintain records; improve products and site performance; send transactional messages; send marketing when permitted; personalize content; comply with law; and establish, exercise, or defend legal claims.

How we disclose information

We may disclose information to Shopify; payment processors; fulfillment, shipping, and returns providers; cloud hosting and security vendors; analytics and marketing providers; professional advisers; authorities when legally required; and a successor in a merger, financing, reorganization, or sale. Providers are permitted to process information for the services they perform, subject to their contracts and applicable law.

Advertising and privacy choices

Depending on the store configuration, cookies or similar technologies may support analytics, audience measurement, or interest-based advertising. Some U.S. state laws may treat certain advertising disclosures as a 'sale,' 'sharing,' or targeted advertising. Where applicable, you may use the cookie or privacy choices presented on the site, enable Global Privacy Control in a supported browser, or contact us to request an opt-out. We do not knowingly sell personal information for money.

Cookies

The site uses cookies and similar technologies for core functions, security, checkout, preferences, analytics, and, where enabled, advertising. See the Cookie Policy for categories and choices. Blocking essential cookies may prevent parts of the store from working.

Retention

We retain information for as long as reasonably necessary for the purposes described, including order fulfillment, customer service, fraud prevention, tax and accounting records, dispute resolution, and legal compliance. Retention periods vary by record type and legal obligation. When information is no longer needed, we delete, de-identify, or securely isolate it as appropriate.

Security

We use reasonable administrative, technical, and organizational safeguards. No online transmission or storage system is completely secure, so absolute security cannot be guaranteed. If you believe your interaction with us is no longer secure, contact support@linenlairhome.com.

Your privacy rights

Depending on where you live and subject to legal exceptions, you may have the right to request access, correction, deletion, or a portable copy of personal information; opt out of certain targeted advertising, sales, or sharing; withdraw consent; or appeal a denied request. We will not unlawfully discriminate against you for exercising a privacy right.

Submit a request by emailing support@linenlairhome.com or calling +1 (507) 236-9230. Describe the request and the state where you live. We may verify identity using information reasonably related to the request. An authorized agent may submit a request where permitted, but we may require proof of authority and identity verification.

Children

The store is not directed to children under 13, and our collectible products are intended for ages 14 and older. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child submitted information may contact us to request deletion.

International visitors

LINEN LAIR ships only within the United States. If you access the site from another country, information may be processed in the United States and other locations used by our service providers, subject to applicable safeguards and law.

Changes and contact

We may update this policy to reflect operational, legal, or technology changes. The effective date will be revised when changes are published. Privacy questions and requests may be sent to support@linenlairhome.com or LINEN LAIR LLC, 301 Elm St, Tarkio, MO 64491-1727, United States.