Order Tracking

After an order ships, LINEN LAIR sends a shipping confirmation to the email address used at checkout when tracking is available. Select the tracking link in that message to view the latest carrier status.

If tracking is not updating

Allow up to 48 hours after receiving the shipping confirmation for the first carrier scan. If tracking still shows no movement after that period or appears stalled for several business days, email support@linenlairhome.com with the order number.

If tracking says delivered

Check the delivery location, mailbox, parcel locker, household members, neighbors, building reception, and any carrier notice. If the package is still missing, contact the carrier and then LINEN LAIR. We will review the available delivery information and help determine next steps.

If you did not receive a confirmation

Check spam or promotions folders and confirm that the correct email address was used at checkout. Then contact us with your name, order number if available, and delivery ZIP code. Never send complete payment card information.