Contact information

For order questions, returns, product information, accessibility help, or concerns about your experience, contact LINEN LAIR using the information below.

Customer support email: support@linenlairhome.com

Customer support phone: +1 (507) 236-9230

Customer service hours: Monday-Friday, 9:00 AM-6:00 PM Central Time, excluding U.S. federal holidays

Business and mailing address: LINEN LAIR LLC, 301 Elm St, Tarkio, MO 64491-1727, United States

Response times

We aim to respond to customer service messages within 1-2 business days. Messages received outside service hours are reviewed on the next business day. For faster assistance, include your order number and the email address used at checkout. Do not send payment card details by email or through a contact form.

Return requests

A return must be authorized before it is mailed. Contact us first so we can confirm eligibility and provide return instructions and, when applicable, a prepaid return label. Packages sent without authorization may be delayed or may not be identifiable.